Mura Hotel is located in an excellent building with a fantastic location that's just a short walk from the charming old town. the staff is pleasant and offers excellent service. I would definitely stay there again!

So we also would return there, but we didn't have time. There is a wide array of good food for breakfast. The hotel staff are attentive. The venue has good location to far of a walk to the charming old town.

The location was great for me as it was adjacent to the center and a big supermarket, an exchange and one of the best restaurants in Bansko. It also was to far of a walk to the charming old town: )

We would recommend the hotel to others, especially the rooms with a mountain view. the rooms are well-appointed and relaxing. the property is fully equipped and boasts a good location close to the charming old town, good restaurants, and ski slopes.

The location was absolutely perfect, only a short distance to Southover Grange Gardens: D

This place is absolutely great and comfortable and the staff are AMAZINGLY GREAT. It offers extremely spacious rooms with balcony as well as comforble beds. They have a good choice of meals to choose from, the food is fab. Thanks, you are dope!

I booked a room with a balcony, and the location was fantastic! It was close to a big supermarket, a currency exchange, and one of the best restaurants around, plus some lively nightlife. This hotel was also near some great ski lifts. ☀️.

Mura Hotel offers a clean and inviting atmosphere, complemented by friendly and welcoming staff. the rooms are well-appointed and incredibly comfortable, featuring lovely balconies. Guests can enjoy a delightful breakfast with a variety of options. the hotel boasts a fantastic location, just a short distance from Barbican House and conveniently close to the gondola, as well as the best restaurants and nightlife in Bansko.

Friendly staff, awesome location, and super comfy beds 🌟

Excellent value for money

Convenient location near the old part of the city. Close proximity to traditional restaurants and a cheap bakery. - Complimentary minibus service to the gondola. - Free access to wellness area with slippers provided. - Decent breakfast with great coffee. - Friendly and accommodating staff. - Spacious ski storage and helpful craftsman for ski repairs

Felt so comfortable and at home, no reason to complain

The hotel is excellent and is located in a convenient shopping area near good restaurants, the footpath, and the city center. the food options are diverse and delicious.

Nice spot for the price we paid! the staff members were friendly and courteous. 💁‍♂️

The breakfast at the hotel was decent and the rooms were clean. The hotel also had a shuttle service to the slopes, which was convenient. The location of the hotel was close to the center and there were plenty of traditional restaurants nearby.

The staff at the hotel were rude and unhelpful, especially the receptionist who didn't speak English. The walls in the rooms were very thin, so you could hear everything from the neighboring rooms.

The hotel's location is great for those who want to explore the city on foot and try local restaurants, as there are good options nearby. It's also a pleasant 15-minute walk to the gondola. the staff were friendly and the breakfast had a decent variety of options.

The spa facilities could use some improvement in terms of cleanliness.

It is conveniently located near the town center, shopping areas, and lively nightlife. Our kids had a blast exploring the nearby attractions. The hotel also offers complimentary Wi-Fi and ski storage, making it easy for families to stay connected and enjoy their winter activities. The rooms were spacious and clean, providing the perfect retreat after a long day of skiing or snowboarding. We also loved the fantastic spa facilities, which were a much-needed treat for relaxation. Mura Hotel provided excellent value for money and ensured a memorable family stay.

My children wanted to have more kid-friendly activities at the hotel.